Creating a Promodag account for an On-Premises environment
The 'Promodag account' is the service account that is used to start Promodag Reports. It should be created along with a mailbox.
Create a user account and a mailbox
Create a new user and a mailbox using the Exchange admin center (EAC) and give it a meaningful name, for example 'ServicePromodag'. The password for this user should never expire.
Add the user to the local Administrators group
Follow these steps to add the Promodag user to the local Administrators group:
- Open Computer Management.
- In the console tree, click Groups (Computer Management\System Tools\Local Users and Groups\Groups).
- Right-click the Administrators group, click Add to Group, and then click Add.
- In the Select Users, Computers, or Groups dialog box, type the name of the Promodag user, and then click OK.
Assigning the appropriate roles to the Promodag user
Exchange 2013/2019:
- Click Admin > Exchange to open the Exchange Admin Center.
- Click Permissions and open the Admin role tab and then click Add +.
- In the New role group window that appears, enter a name and a description pour this new group, for example 'Promodag Reports'.
- In Roles, click Add + and select the ApplicationImpersonation role.
- Click + to add the Promodag user.
- Click Save.
- Add the Promodag user to the Recipient Management and Public Folder Management role groups.
- Click Save.
Exchange 2010:
Add the user account into the Organization Management and Hygiene Management role groups using Active Directory Users and Computers tool (ADUC). You will find these groups in the Microsoft Exchange Security Group Organizational Unit.
Restricting the permissions of Promodag Reports to a limited group of users (Optional)
By default, the impersonation role allows the Promodag account to access the contents of all mailboxes in the Exchange organization. If you wish to limit this right to a group of mailboxes, see Restricting Promodag Reports permission to a limited group of users.