Options Tab

Count messages sent to n recipients

This option determines whether a message sent to n recipients is counted as 1 message sent or n messages sent.

Option Description
Once Select this radio button to count a multiple sending as one message.For example, if Mailbox A sends 1 message to Mailbox B, Mailbox C and Mailbox D, Promodag Reports counts this message once.
n times Select this radio button to count a multiple sending as n message. For example, if Mailbox A sends 1 message to Mailbox B, Mailbox C and Mailbox D, Promodag Reports counts this message three times.

For additional information on this feature, see How is traffic calculated.

Assign sent on behalf messages:

Choose whether messages sent on behalf of a shared ('delegated') mailbox should be assigned to the actual sender ('delegate'), or to the shared mailbox.

"Sent on behalf" messages are assigned to the delegate's mailbox but the detail of the delegated mailbox is also available in message tracking files for On-Premise Exchange. As a consequence, messages can be assigned in the report to the delegate's mailbox, the delegated mailbox, or to both.

Note: This functionality is not available for Office 365.  

Assign sent on behalf messages: Description
To the delegate's mailbox

Exchange 2010/2019: Messages are assigned to the delegate's mailbox.

To the delegated mailbox

Exchange 2010/2019: Messages are assigned to the delegated mailbox.

To both mailboxes

Exchange 2010/2019: Messages are assigned to both the delegate's mailbox and the delegated mailbox.