You are here: Application Interface > Tools menu > Options > Email and Notifications

Options: Email and Notifications tab

Use the Email and Notifications tab to select a method to send reports and set the email address where email notifications should be sent once an automated task has been completed.

 

Settings for sending reports and notifications

You can either use the EWS Connection settings by default, that is EWS for On-premises Exchange, or EWS for Office 365, or SMTP to send reports and system notifications by email.

It is recommended to use SMTP when possible.

Option   Description
SMTP (recommended option)   Select this radio button to set an SMTP server of your choice to allow Promodag Reports to send reports and email notifications. We recommend this option.
Server

Click this button to use authenticated client SMTP submission in Exchange Online (SMTP AUTH). In this case, all subsequent fields are automatically filled in.

Note: This feature is disabled by default in Office 365. To enable it for the user you define below, see Microsoft Docs.

Name, Port number, Use SSL Enter the name of a local SMTP server, the port number (default is 25) and select the "Use SSL" check box if applicable.
User name

Enter the name of a user authorized to send messages through this SMTP server if applicable. If not, leave the Server requires authentication check box unchecked. Select the Modern authentication check box if required.

Password

Enter the password for this user name.

Specific cases:

  • If your local SMTP server accepts sending without authentication, leave the Server requires authentication check box unchecked.
  • If the Office 365 user is subjected to MFA, use an app password.
Sender Email   Enter the sender's email address.
Sender Display name   Enter the sender's display name as you want it to appear in sent messages.
Exchange On-Premises Connection   Select this radio button to use the mailbox set in the EWS Connection tab.
Office 365 Connection   Select this radio button to use an Office 365 mailbox of your choice.

 

Configure notifications for automated tasks

Define an email address that will receive notifications upon completing an automated task.

It is highly recommended to keep default parameters, that is: Always, and Errors & warnings.

 

Option Description
Send to Enter the email addresses to which Promodag Reports notifications will be sent. Use a comma to separate multiple addresses.
When

Choose in which case notifications should be issued. Available choices are: Never, Always, On warning, On error. We recommend that you leave this option set to Always because this way it will be possible to detect that the application has completely stopped sending anything (which may mean that it no longer works at all).

Trace detail level Choose the level of detail of the tracks. Available choices are: Errors & warnings (default) or Debug. This last option should only be used on the recommendation of Promodag as it results in the generation of much larger files.
Generate events in the Event Viewer Select this check box to create a Promodag application log in the Windows Event Viewer. Promodag Reports must be run as administrator to allow this feature.

What is that for?

By receiving email notifications each time a batch job completes, you can immediately spot anomalies, open the attached trace file to check in detail what they are about, and take the necessary measures to correct them.