You are here: Troubleshooting Promodag Reports > Miscellaneous > You cannot run '[operation x]' because console '[1]' is currently running '['operation y]

You cannot run '[operation x]' because console '[1]' is currently running '['operation y]

Explanation

Promodag Reports has detected that an incompatible action is already running on another console .

For example, you are trying to run a report on console B while console A is compacting the database.

Solution

Follow these steps if you think it is incorrect:

Incompatible actions

This table shows actions that are compatible (yes) and incompatible (no) with each other.

Actions Run a report Run the Configuration Wizard Build a report TOC Compact Database Purge Directory Data Purge Message Tracking Data Create Office 365 Message Tracking Data Import Directory Data Import Message Tracking Data Import IIS Data Import Storage Size Data Configure options Configure Task Automation
Run a report   yes yes no yes yes yes yes yes yes yes yes yes
Run the Configuration Wizard yes . yes yes yes yes yes yes yes yes yes yes yes
Build a report TOC yes yes . yes yes yes yes yes yes yes yes yes yes
Compact Database yes yes yes . yes yes yes yes yes yes yes yes yes
Purge Directory Data yes yes yes no . no yes no no no no yes yes
Purge Message Tracking Data yes yes yes no no . yes no no no no yes yes
Create Office 365 Message Tracking Files yes yes yes yes yes yes . yes yes yes yes yes yes
Import Directory Data yes yes yes no no no yes . no no no yes yes
Import Message Tracking Data yes yes yes no no no yes no . yes yes yes yes
Import IIS Data yes yes yes no no no yes no yes . yes yes yes
Import Storage Size Data yes yes yes no no no yes no yes yes . yes yes
Configure options yes yes yes no yes yes yes yes yes yes yes . yes
Configure Task Automation yes yes yes no yes yes yes yes yes yes yes yes .